Well Being and Parenting support
From Birmingham with love, this flyer has lots of help and information on where you can access support.
Covid 19 has meant big changes in our lives. The Pastoral team are here to support you and your family. If you would like to talk to one of the team either call school during school hours or send an email to the school email address.
Support for mental health and emotional well being during Covid 19
Hawthorn Pastoral Team
Welcome to the Pastoral Team. Our Team consists of Mrs Zentani, Mrs Swann and Miss Kemp.
We are here to support you and your family. If you feel you would like someone to talk to in confidence please pop in and see us, our door is always open.
On this page you will find some useful contacts, however if you would like advice on where to turn for support no matter how big or small... please come and ask us and we can sign post you to the relevant agency.
Worried about a child?
The Children's Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to seek support or raise concerns about a child.
We want to keep all children and young people in Birmingham safe from harm. If you are concerned about a child please contact us. We will listen, assess your concerns, and can take action if a child is at risk.
If you're not sure whether a child is at risk you can discuss the circumstances with us or with someone else who works with children, such as a teacher, health visitor or the NSPCC. All professionals who work with children have a responsibility to safeguard them and will know how to help.
Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
Telephone: 0121 303 1888
Telephone: 0121 675 4806
Listed below are our local children's centres. If you visit their websites they will provide you with a list of activities for both you and your children
Domestic Abuse Counselling Service
Calling the Helpline
The 24hr freephone National Domestic Violence Helpline (run in partnership between Women’s Aid and Refuge) is available on 0808 2000 247 24 hours a day, 7 days a week.
It is answered by fully trained female helpline support workers and volunteers who will answer your call in confidence. All calls to the helpline are free from mobiles and landlines
Reach out recovery
About Reach Out Recovery
Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham.
We offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham.
Our recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.
- Confidential advice and information about drugs and alcohol
- Tailored package of care
- Healthcare clinics
- Residential detoxification and stabilisation
- Summer Hill (Residential Rehabilitation programme)
- Housing support
- Detox In A Box
- Aftercare and family support
Can’t make your appointment?
It’s really important that you let us know. Ideally please call us on 0121 227 5890. You can also email to let us know on Birmingham.firstname.lastname@example.org.
Mrs Swann and Mrs Zentani can make a referral to reach out recovery on your behalf... please ask us for more details
Birmingham mental health services
For service users and carers (PALS)
For further information or advice on any mental health issue contact our PALS customer care service between 8am - 8pm, Monday to Friday, on:
Tel: 0800 953 0045
Text: 07985 883 509
Fax: 0121 678 4456
Who do I call out of hours?
Any queries or referrals out of hours should call the trust switchboard on 0121 301 0000. Calls to this number are answered by our out-of-hours reception staff who will put calls through to a middle-tier doctor on call, who can deal with any issues outside working hours.